Frequently asked questions

Online tickets

• I made a mistake during my purchase…

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  Did you make a mistake when you purchased?  In order to help you further, we invite you to complete the dedicated form.

• I have not received my tickets. What should I do?

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  You have not received your tickets?
  First of all, we invite you to check your junk mail (spam).
  Are they not there?  In order to help you further, we invite you to complete the dedicated form.