FAQ-Covid

Can I come to Aqualibi without buying a ticket first?

Booking your visit in advance is not necessary. You can buy your ticket on site or our webshop.

I have already an entry ticket for Aqualibi, which steps do I still need to follow before coming?

In accordance with the announcements of the government on Friday, January 21 to prevent COVID-19 transmission, Aqualibi is open from 28/01/2022.

You have a ticket dated for a visit between 26 December and 9 January 2022:

Your reservation was automatically cancelled. 

From the opening of Aqualibi booking your visit is not necessary.

You have an undated and unused ticket for Aqualibi:

If your undated and unused ticket was purchased until 15 July 2021, your ticket is valid until 8 January 2023. From the opening of Aqualibi booking your visit is not necessary.

If your undated and unused ticket was purchased on or after 24 November 2021, your ticket is valid until 8 January 2023. From the opening of Aqualibi booking your visit is not necessary.

We hope to see you soon to take full advantage of our various aquatic areas. 

I bought an undated ticket dated until 16 July 2021 on your website aqualibi.be. Can I come to the park with this ticket?

Yes, the validity date of your ticket will be automatically extended until 8 January 2023.

In order to guarantee sanitary measures, the opening hours have been adapted. Details can be found on the "Calendar" page. 

From the opening of Aqualibi booking your visit is not necessary.

I have a teacher card, can I have free access to Aqualibi?

Yes, the validity of tickets is automatically extended until 8 January 2023.

In order to guarantee sanitary measures, the opening hours have been adapted. Details can be found on the "Calendar" page.

I did not buy my tickets on the Aqualibi website, but through a partner or employer until 16 July 2021. Will these tickets remain valid?

Yes, the validity date of your ticket will automatically be extended until 8 January 2023. 

You will need to book your visit first. In order to ensure sanitary measures, the opening hours have been adapted. Details can be found on the "Calendar" page.

Are there any new promotions and discounts?

All our offers are on our website.

Do children under 1M (free admission) need a ticket?

No. Reservations are not required for -1M children. Admission for -1M children is free. 

I have an Aqualibi, Red&Blue or Gold, Platinum membership/pass, how do I get to the park?

In accordance with the announcements of the government on Friday, January 21 to prevent COVID-19 transmission, Aqualibi is open from 28/01/2022.

Booking your visit and giving a valid CST are not necessary any longer.

We hope to see you soon to take full advantage of our various aquatic areas. 

I have a valid Aqualibi pass or one that has expired during the park's closure period. What happens to my pass?

The validity date of your Aqualibi pass purchased up to and including 15 July 2021 will be automatically extended in proportion to the number of days it is closed.

All passes purchased up to and including 15 July 2021 are automatically extended by the number of days of closure. The expiry date is defined according to the reopening date of each park. If the two parks reopen on different dates, Passes combining Walibi and Aqualibi access will receive two new validity dates: one for Walibi and one for Aqualibi.

Check the validity date of your pass

My pass enables me to benefit from discounts for other parks. How can I get this discount?

The current health crisis means that all parks must strictly control their number of visitors and impose a maximum capacity that is lower than their normal capacity. You can visit another partner park with your pass of Walibi Belgium. See the partner parks.

My pass allows me to benefit from discounts (for friends, in the park). Are they still valid?

Discounts in the park still apply, and the discounts for accompanying persons are valid, according to the Pass rules.

I have reserved the date and the time slot of my visit. When can I come to the park?

To guarantee everyone a pleasant and safe day at Aqualibi, the duration of the visit is not limited.

Which barcode should I use to check the validity of my membership and book my visit to Aqualibi?

If you have a card format, please use the barcode on the card.

If you do not have a card yet but have a paper voucher, please use the barcode on the paper voucher. 

Questions about group reservations

Concerning the group reservations please contact directly our team directly via reservations.wbe@cda-parks.com. 

Questions for business and corporate reservations

Our team is pleased to assist and create you your individual offer. Please contact directly our event team via business@walibi.be.  

Questions about CDA's reservations

If you are a CDA shareholder, please contact our team via reservations.wbe@cda-parks.com.

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